Welcome!

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What happens on my initial consult with my osteopath?
With years of experience, our practitioner team will assess you and create a customised recovery plan that's right for you. We understand the importance of educating you on the most effective ways to take care of your body, so that you can heal quickly.  

Osteopathy is a patient-centred, system of healthcare. A first appointment generally lasts about 45 minutes to an hour to allow the osteopath adequate time to:

1. Listen and ask questions about your problem, your general health, other medical care you are receiving or medication you are taking, and record this in your case notes. The information you provide will be confidential.
2. Examine you properly. Occasionally you may be asked to uncover part of your body. You should expect privacy to undress, and a gown will be provided. You can ask a friend or relative to accompany you and be present throughout your treatment.
3. Ask you to make simple movements and stretches to observe your posture and mobility. Because of the body’s structure, pain or stiffness you are experiencing in one part may be linked to a problem elsewhere.
4. Examine the health of the joints, tissues and ligaments using their hands and a highly developed sense of touch called palpation.

Your osteopath will also check for signs of serious conditions they cannot treat and may advise you to see your GP or go to hospital. 

Osteopathy specialises in the diagnosis, management, treatment, and prevention of musculoskeletal and other related disorders.

Your osteopath will give you a clear explanation of what they find (their diagnosis) and discuss a treatment plan that is suitable for you. They will explain the benefits and any risks of the treatment they are recommending. It is important to understand and agree what the treatment can achieve, and the likely number of sessions needed for a noticeable improvement in how you feel.

Treatment is hands-on and involves skilled manipulation of the spine and joints, and massage of soft tissues. Your osteopath will explain what they are doing and will always ask your permission to treat you (known as consent). Ask questions at any time if you are unsure what you have been told or if you have any concerns.

Self-help measures and advice on exercise may be offered to assist your recovery, prevent recurrence or worsening of symptoms.

Not only will our practitioners assist with your existing conditions, we also work to prevent pain and illness from occurring. All practitioners are fully qualified, registered and members of their respective professional organisation.  

You are welcome to call our friendly reception at any time. We will look after you. 

It’s advisable to arrive a little early for your first appointment, as you may need to fill out additional paperwork including an ‘informed consent’ form. We have prepared this information to familiarise you with our registration process and help ensure a smooth and worry-free first visit to our clinic on your scheduled appointment day. Please arrive 5 minutes earlier if it is your first appointment. 

PLEASE BRING: 

• Your private health insurance card – if you have one.   
• Referral letter – if you have one (not necessary).   
• X-rays, scans or test results that you may have.   
• IF REFERRED BY GP: please bring a copy of your Care plan, medicare card, and centerlink card (health, Pension or Concession)

Daily clothing, as a gown will be offered during treatment. You are welcome to wear our freshly clean gown if needed. As an option you are welcome to come to your appointment wearing ‘stretchy’ material clothing (gym or fitness type of gear), preferable long shorts or pants.   

• Cash, debit card and credit card.   
• We accept Visa and MasterCard.   
• HICAPS is available for immediate claims with all private health funds.  
• Bulk Billing is not available.
• Medicare rebates are available - conditions apply.