Online Osteopathy Consultations - TeleHealth

Telehealth is a way for healthcare providers and patients to access and manage care virtually.  

Most people's view of osteopathy is that it involves "hands on" treatment. In reality, this is only a portion of what Osteopaths do to assist with managing musculoskeletal health issues.  

If you are time poor or can’t physically get to the clinic this could be a great alternative for you. You can arrange Telehealth in the comfort of your own home or wherever you are. Brisbane Eastern Times only.

How TeleHealth works & FAQ

All online Osteopathy consultations start with well-structured series of questions designed to discover what they need to know about your musculoskeletal health issue (without touching you obviously). By the end of the subjective assessment, the osteopathy will have a very clear idea of your probable diagnosis. The osteopath may then ask you to perform some tests to confirm this diagnosis.

Your online osteopath may prompt you to answer further questions, or perform certain movements, and will then assess your feedback regarding these. This process should clarify diagnosis. If we are ever unsure of your diagnosis, we will not hesitate to refer and guide you to an on site Osteopathic Hand-on Treatment appointment, imaging if needed or your GP.

The process of booking a session and having the consultation online is simple! You only need to have an email address, access to a computer, ipad or smart phone with access to microphone and video, and credit card for payment.

Is my injury/ health issue suitable for online OSTEOPATHY consultation?

The majority of Musculoskeletal health issues are suitable for online Osteopathy consultation. with well-structured series of questions designed to discover what they need to know about your musculoskeletal health issue (without touching you obviously). By the end of the subjective assessment, the osteopathy will have a very clear idea of your probable diagnosis. The osteopath may then ask you to perform some tests to confirm this diagnosis. 

If you are unsure whether your injury is suitable for a consultation or not, send us an email, and we will let you know!

You have given me exercises to do, but I'm not sure if I’m doing them right.

The wonders of modern technology open up a whole world of possibility. With your consultation, you receive at no cost an amazing system for your prescribed exercise to be easily followed and performed. 

All the exercise descriptions are very clear and illustrated, so often this makes things very clear. And don't forget, we are just a call or email away for any quick questions in between appointments.


All appointments conducted via telehealth are private and secure. Our osteopaths clinicians use dedicated video conferencing platforms to assure your privacy and confidentiality. Telehealth appointments will not be recorded.

As with a face-to-face appointment, notes will be taken during the appointment. This will be done by the healthcare providers and will be entered into your medical record, which is also confidential.

Can a family member or carer join me in my telehealth appointment?

 Yes, your family or carer can attend your telehealth appointment. 

Can I get a health insurance rebate for an online consultation?

The situation is changing rapidly, so we encourage you to ask your health insurance provider directly about rebates for online osteopathy consultations. We can provide a receipt for you to issue to your insurance company. 


  • How much does it cost - $ 65 for a maximum 30 minute consultation.
  • How do I pay - Via credit card at the time of booking. 
  • Refunds - available ONLY if cancelled with more than 24 hours notice via email:

Making your booking

Click on any of the 'Book Now' or 'Book Online' buttons through the site and follow the booking process. You will be asked to pay at the end of the process, and confirm your booking at the end. You will receive a booking confirmation email straight away, and later a consultation reminder the day before your consult.

Preparing for your consult, be ready at the time and log in

  • Check your internet service
  • Check your webcam / camera is functioning. 
  • Wear appropriate clothing (covering chest well, flexible material clothing, etc)
  • Ensure you have enough space around you to conduct some simple movements if required during your consult. Please make sure you are in a quiet with minimum noise in the background. 
  • Click the link that is supplied in the confirmation emails at the time of your appointment. 

It's simple as that ;-)

What happens during my online session?

HISTORY TAKING - Your practitioner will run through a thorough history, including asking about the reason for your online visit, your medical history, previous and current treatment, exercises you may be doing, and how you are affected by your aches/pains/injury. Importantly, we will discuss your goals of the session, what you would like to achieve from treatment along with your longer term health goals.

ASSESSMENT -  We will then go through a thorough physical assessment, which may include you going through various ranges of movement, replicating practical tests, and demonstrating movements and situations that involve your area of concern. 

PROVISIONAL DIAGNOSIS -  After assimilating all of the information from your history and assessment, your practitioner will discuss with you a provisional diagnosis, ie. what's going on with your body. Our aim is to help you understand your current health, what is going right and wrong, what factors might have contributed to any issues and what might be maintaining your current situation.

HEALTH MANAGEMENT - This is where we offer a plan for improving your health, including aims, goals for both short and long term. We will discuss together what we can do now and in the future, looking at options which may include modifying various activities of daily living (eg. sleep position, desk ergonomics), home exercises and stretches, self treatment via muscle release techniques and self-massage.

Evidence for Telehealth

Evidence for TeleHealth - Online Consultations

Research samples that demonstrate evidence for online treatment of musculoskeletal conditions.



Real-time telerehabilitation for the treatment of musculoskeletal conditions is effective and comparable to standard practice: a systematic review and meta-analysis


Michelle A Cottrell et al.



This is the first systematic review that has been able to provide unequivocal evidence that the management of musculoskeletal conditions via real-time telerehabilitation is effective in improving physical function and disability, and pain.



Telerehabilitation in the Home versus Therapy In-Clinic for Patients With Stroke


Stephen Cramer et al.




Telerehabilitation improves arm motor status. Telerehabilitation is not inferior to in-clinic therapy, showing comparable efficacy for improving arm motor status and for educating patients about stroke risk factors and prevention.




Telehealth Physical Therapy in Musculoskeletal Practice


Alan Lee, Todd Davenport & Ken Randall




The World Health Organization defines telehealth as the delivery of health care services, where distance is a critical
factor, by all health care professionals using information and communication technologies for the exchange of valid
information for diagnosis, treatment, and prevention of disease and injuries; for research and evaluation; and for the continuing education of health care providers, all in the interests of advancing the health of individuals and their communities.




Patients are willing to use telehealth for the multidisciplinary management of chronic musculoskeletal conditions: A cross-sectional survey


Michelle A Cottrell, Anne J Hill & Shaun P O'Leary



The majority of N/OPSC & MDS patients are willing to engage in telehealth for the management of their chronic musculoskeletal condition. These findings justify consideration of telehealth as an additional method of service delivery within the existing N/OPSC & MD service.



In home telerehabilitation for older adults after discharge from an acute hospital or rehabilitation unit: A proof-of-concept study and costs estimation


Michel Tousignant et al.




Telerehabilitation seems to be a practical alternative for dispensing rehabilitation services after patients are discharged from an acute hospital or rehabilitation unit.